In a survey conducted, 75% of people said they wouldn’t go back to a restaurant that had a food hygiene incident. Now Imagine you are the distribution or manufacturing company that is linked to this improperly handled food. Not only would their restaurant suffer greatly, but your business would have to deal with a negative spotlight. To make matters worse, a food recall could occur if a dangerous product is found within a company, restaurant, or store. The recalling of a product is an expensive and stigmatizing event. The average cost is about $10 million, not to mention brand damage, lost sales, and litigation costs that are almost inevitable. With constant media coverage and social networking, customers would immediately become aware of what’s happening.
If a food handling mistake occurs within your business, you will not be the only one to suffer. In 2006, 200 consumers became ill and five died from spinach that was tainted with E.Coli. Not only did individuals deal with the consequences, but there was a 20% reduction in sales and a $350 million loss for the entire spinach industry. To avoid this expensive, life-threatening mess, it is important for your business to follow some key food handling rules in place.